Idea Hotel Milano Malpensa Airport

I had a pleasant stay at Idea Hotel Milano Malpensa, as the interior and room conditions met my expectations. However, the personnel, especially the shuttle driver, truly exceeded my expectations. After a long trip to Malpensa, I was so exhausted that I accidentally left my passport at the reception. I only realized this once I reached the luggage drop-off desk, which was incredibly stressful. I struggled to find the hotel's correct phone number. However, I managed to contact the shuttle driver, who was extremely eager to help. He rushed back to the hotel, checked my room, and found my passport at the reception desk. Within five minutes, he was back at the airport with my documents, allowing me to catch my flight successfully. I was in a hurry and missed the opportunity to express my gratitude to this gentleman. If this feedback reaches the hotel administration, please convey my heartfelt thanks to the man who saved me that day.

Convenient location close to the airport. You can take the airport shuttle for free and then walk from the bus stop, or you can use hotel shuttle for 5 EUR per person. You can't really walk there, eventhough on the map it doesn't seem far. Room was spacious, beds comfortable, equipped with all you need. We much appreciated breakfast starting from 5 am, which had very good selection of food.

After reading many reviews about this hotel which were not too flattering I arrived there in some trepidation. However I must say it was much better than I had expected. I caught the free airport shuttle bus from T1 to Case Nuove (which is half way between T1 and T2) and then walked 10 minutes to the hotel which is right by a pleasant old village with a cute church. The hotel is large, bright and modern and the staff all seemed friendly and helpful. I checked in quickly and went to my room which was also bright and airy and a good size with 2 fairly comfy double beds. The bathroom was nice and large and modern with a great shower too. The room had a fridge and free bottled water but a kettle and tea/coffee would have been nice. I had a very good sleep and had breakfast which was extra but was actually good value with a good choice selection. I then got the hotel's own shuttle van to T2 (which I pre-booked the night before) and I thought 5 euros wasn't too high a charge. I paid half as much for this hotel as I would have paid for a hotel actually right outside T2 so I thought it was very good value for money.

Close to airport - about 30min walk though no clear footpaths. Good continental breakfast with various food options. Room was clean and all that was required for an overnight stay for an early flight. Ran shuttle to airport in morning which cost €5. There is a nearby free shuttle that runs between Terminal 1 and 2 though this is about 10min walk from the hotel so paying for convenience.

Shower was great. The restaurant was good value. The breakfast was outstanding and what was exceptional was you could have breakfast at 5am.